Eirvancee is based in Dublin, Ireland, and is the controller of the personal information described here. Questions or requests: info@eirvancee.com.
What we collect and why
- When you book a call or send a message: your name, email, and anything you choose to add (phone, business, message). We use it to arrange the call and reply to you. Legal basis: steps you ask us to take before a possible contract, and our legitimate interest in replying.
- When you use the chat assistant: the conversation, so our team can follow up. The assistant tells you it is an AI.
- When you visit the site: with your consent only, anonymous visit statistics and, for advertising, measurement of our Google and Meta ads. See the cookie notice.
- Business contact emails: we may email businesses about a specific, relevant problem we can help with. Every such email offers a one-line way to opt out, and we never contact you again once you do.
Who we share it with
Only the service providers that run our tools, such as our email, calendar and hosting providers, under agreements that protect your data. We never sell personal information.
How long we keep it
Enquiries and conversations for as long as needed to deal with them and for a reasonable period afterwards, unless you become a client, in which case contract and tax rules apply.
Your rights
You can ask to see, correct, delete or export your information, object to its use, or withdraw consent at any time by emailing info@eirvancee.com. You can also complain to the Data Protection Commission (dataprotection.ie).