Custom business software
When off-the-shelf won't fit, we build around you.
Some businesses run on a process no package handles well. We build one platform around it, from the first enquiry to the payment landing, and connect it to NetSuite or the tools you already use.
One record per customer
- 01
Enquiry
Web, email or EDI
- 02
Quote
Live prices, stock checked
- 03
Order
One click from the quote
- 04
Invoice
Raised from the order
- 05
Paid
Matched automatically
Common signs
Problems we fix.
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Five tools that don't talk
Quotes in one place, jobs in another, invoices in a third, and spreadsheets holding it all together.
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A process only one person understands
The way you price, schedule or approve work lives in someone's head or a fragile spreadsheet.
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Software that forces your hand
You changed how you work to fit the package, and lost what made you good.
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Customers chasing you for updates
There is no single place to see where an order, a job or a ticket stands.
What we build
Specific to your business, not a template.
One platform, end to end
Leads, quotes, sales, invoices, payments, CRM, ticketing and your website in a single system, with one record per customer.
Built around your process
Your pricing rules, approvals and stages, not a generic template. Staff use screens designed for the job they do.
Connected, not isolated
Works alongside NetSuite, your accounts package, payment providers and email, so data flows instead of being re-keyed.
Yours to keep growing
Built in stages, documented, and easy to extend as the business changes.
Client stories
Before and after working with us.
Looked after end to end:
DiscoverySystem designBuildData migrationTrainingOngoing supportTwo subscriptions out. One system in.
Before
- Two platforms that did not talk to each other
- Spreadsheets filling the gaps
- The same details typed in twice
After
- One custom system, from enquiry to invoice
- Sales, stock, delivery and invoicing together
- Every detail entered once
- lower recurring software costs
- ~70%
- of the customer journey in one system
- 100%
- platforms replaced by one system
- 2 → 1
Looked after end to end:
WebsiteArea pagesGoogle Business ProfileRegular postsMobile-first for emergenciesFrom hard to find to fully visible.
Before
- An outdated website
- Little presence on Google
- No clear way to call in an emergency
After
- A fast, call-first website
- A page for every area they cover
- An active, optimised Google profile
- of website pages indexed by Google
- 100%
- Google rating, every review five stars
- 5.0★
- for every area they cover
- 1 page
How a project runs
How a project runs.
- 01
Map the process
We sit with the people who do the work and draw how a job really moves today.
- 02
Agree the first version
The smallest version that removes the biggest headache, agreed in writing.
- 03
Build and test in stages
You see it working early and shape it before it goes live.
- 04
Launch and extend
Training, go-live, then the next stage when you are ready.
FAQ
Questions we get asked
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Why custom instead of a package?
Only when a package would force you to change what makes your business work, or would need so much customisation that it costs more than building. We will tell you honestly which applies.
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Who owns the platform?
You do. We document it and hand over everything needed to run and extend it.
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Can it connect to NetSuite?
Yes. A custom platform can sit alongside NetSuite or an accounts package and keep both in step.
Related services
Planning NetSuite, or fixing one?
Start with a working session.
A free 20-minute consultation with a NetSuite consultant, not a salesperson. We look at how your finance and operations run today and tell you plainly what we would do, then follow up in writing.